Have a question about your order? Email firstname.lastname@example.org with your order number in the subject line.
WHICH COUNTRIES DO YOU SHIP TO?
Europe - Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Sweden, Switzerland, United Kingdom
North America - Canada and United States
Asia – China, Hong Kong, Japan, South Korea
My country isn't listed. Now what? - As we expand, we're regularly adding more countries. Send us a note at email@example.com and request your country.
HOW CAN I CHECK THE STATUS OF MY ORDER?
We’ll keep you updated via email and we’ll send the tracking number as soon as your order ships so you can check the status and see when your order will arrive. We use multiple carriers to ship orders in the UAE and internationally, but will notify you with a tracking number once your order ships and you can alway track your order from the website.
DOES ODAYCARE24 PAY FOR INTERNATIONAL SHIPPING AND TAXES?
we do not cover shipping to taxes.
WHAT HAPPENS IF I ORDER SOMETHING AND IT IS OUT OF STOCK?
in Odaycare24 we do constantly update our stock, If you are able to purchase the item online that means the product is available.
I ENTERED THE WRONG ADDRESS, WHAT DO I DO?
Contact firstname.lastname@example.org and we will update your address informations.
THERE IS A PROBLEM WITH MY SHIPMENT, WHAT DO I DO?
Contact email@example.com with your order number and email details.